Privacy Policy

At Tu Nido Tenerife, we understand the importance of protecting your privacy and are committed to treating your personal information with respect and responsibility. This Privacy Policy explains how we collect, use, protect and, in certain circumstances, share your personal information.

Data Controller:

Trade Name: Tu Nido Tenerife
Legal name of the company: Tu Nido Tenerife SL
CIF: B76752567
Address: Calle el Sauce 9, Local 3, Costa Adeje, Santa Cruz de Tenerife.
Email: [email protected]

Information we collect

We may collect personal information that you provide directly to us, such as your name, email address, telephone number, physical address, ownership preferences and financial details when you use our services, register on our website, subscribe to our newsletter or communicate with us.

Use of your information

We use your personal information to:

  • To provide, operate and maintain our services.
  • Improve, personalise and expand our services.
  • Understand and analyse how you use our services.
  • Develop new products, services, features and functionalities.
  • To communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other service-related information, and for marketing and promotional purposes.
  • Send you e-mails.

Legal basis for processing

The legal basis for the processing of your personal data is:

  • Consent freely given by completing forms on our website.
  • The performance of a contract or the application of pre-contractual measures when you request information from us or wish to contract our services.
  • Compliance with our legal obligations (tax, accounting, data protection, etc.).
  • Our legitimate interest in improving the user experience and the security of the site.

Sharing your personal information

We do not sell or rent your personal information to third parties. We may share your information with third parties in the following circumstances:

  • To comply with applicable laws, regulations, legal process or governmental requests.
  • To protect the rights, property or safety of Tu Nido Tenerife, our customers or the public, as required or permitted by law.

Information security

We strive to use reasonable security measures designed to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Data retention

We will retain your data for the time necessary to fulfil the purpose for which it was collected, or for the duration of the contractual/commercial relationship. Once the contractual/commercial relationship has ended, we will keep the data blocked for the legally required periods.

Your rights

You have the right to:

- Access your personal data.
- Request the rectification of inaccurate or incomplete data.
- Request the deletion of your data when they are no longer needed.
- Request the restriction of the processing of your data.
- object to the processing of your data in certain circumstances.
- Request the portability of your data to another provider, where technically possible.

To exercise any of these rights, you can send a request to the e-mail address [email protected], attaching a copy of your ID card or equivalent identification document.

If you consider that the processing of your personal data is in breach of data protection regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

International data transfers

There are no international transfers of your personal data. In the event that data is shared in the future with suppliers located outside the European Economic Area, it will be ensured that they comply with appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or their adherence to the Data Privacy Framework.

Automated decisions

Tu Nido Tenerife does not make automated decisions or create profiles based on the personal data we process.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to review it periodically. Changes will be effective immediately upon posting on our website.

Contact

If you have any questions or comments about this Privacy Policy, please contact us.


Last updated: 21 March 2025

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